Position Summary: The Customer Service Supervisor will serve as a liaison between operations staff and the Client by ensuring all service complaints and enquiries are investigated, documented, responded to and closed within contractual requirements. The Customer Service Supervisor also acts as the Company’s representative in supporting the Client’s customer outreach and education programs to promote use of the service.

Position Summary: The Operations Supervisor, through direct involvement with the General Manager and Operations Manager, control the daily deliver of the transit service and has the overall responsibility for on time performance, driver and vehicle assignment, according to contract operating standards. The Operations Supervisors regularly rotate between Dispatch, Control Centre and field operations.  

Position Summary: The Scheduling Supervisor, under the supervision of the Operations Manager, will be responsible for designing and managing vehicle operators schedules to ensure company and contractual on-time performance and productivity goals are met or exceeded while optimizing operational efficiency, minimizing cost and customer complaints.  

Position Summary: The Chief Operations Supervisor, through direct involvement with the Operations Manager, controls the daily delivery of the transit service and has the overall responsibility for overseeing and managing the daily scheduling of vehicle operators to ensure company and contractual on-time performance and productivity goals are met or exceeded while minimizing customer complaints. The Chief Operations Supervisor will assess data, operational systems, and monitor emerging...

Position Summary: Conventional Transit Operators are responsible for the safe and on-time transportation of passengers in accordance with Company and client contract standards. Operators will drive a variety of vehicles depending on the facility and need.   Key Responsibilities & Accountabilities:T